Frequently asked questions

I need assistance with my pet
What can RSPCA Victoria help me with?

Here are some of the things we can offer:

  • Shelter – waterproof kennels for large and smaller dogs
  • Food – cat and dog food on an emergency relief basis
  • Flea and worming treatment – for cats and dogs of all sizes
  • Vet care –vouchers for desexing and vaccinations that can be redeemed at participating local vet clinics. We can also assist with vet care on a case by case basis. Give us a call to chat about what your pet needs.
  • Emergency boarding – do you need somewhere safe for your pet to go for a short period of time?
  • Finding new homes for your pets – if you’re no longer able to care for your pets please get in touch and we can chat about your options.
  • Something else? Get in touch and we’ll try our best to help.

We also have fully qualified educators who can provide sessions for primary schools local community groups or human services agencies.

If I ask for help, will RSPCA Victoria take my pet from me?

RSPCA Victoria is here to support people and their pets in the Latrobe Valley. That means providing assistance with vet care, food, emergency boarding and shelter amongst other things.

Our primary goal is to help people keep their pets happy and healthy for their duration of their lifetime. We do not want to take loved animals from their homes, rather we will provide the necessary support to help pet owners achieve good animal welfare.

We are here to give a hand.

Do I have to be a resident in Latrobe City to get assistance for my pet?

Yes you have to be a registered resident of Latrobe City Council to receive assistance for your pet.

However, if you are not a registered resident but still require support for your pets, please reach out and we will do our best to provide assistance.

Do I have to have a concession card to get assistance for my pet?

No, you do not require a concession card to get assistance for your pet.

How old do I need to be before I can get assistance for my pet?

There is no age restriction for pet owners requiring assistance for their animal.

Why should I de-sex my cat?

Desexing is an important part of responsible cat ownership and has many benefits. Desexing your cat can:

  • Reduce unwanted pregnancies and litters of kittens.
  • Reduce the likelihood of developing certain diseases or cancers.
  • Reduce unwanted behaviour associated with mating season – such as yowling and crying at night.
  • Reduce the desire to roam, protecting them against car accidents, cat fights and getting lost.
  • Reduce likelihood of spraying urine.
  • Reduce aggressive behaviour.
Why should I de-sex my dog?

Desexing is an important part of responsible dog ownership and has many benefits. Desexing your dog can:

  • Reduce unwanted pregnancies and litters of puppies.
  • Reduce the likelihood of developing certain diseases or cancers
  • Reduce unwanted behaviour associated with mating season – such as mounting or running away to seek out a mate.
  • Reduce likelihood of marking their scent with urine.
How many cats/dogs can I get de-sexed?

If you fulfil the criteria, RSPCA Victoria is able to support you to desex as many of your pets as your require.

Will desexing my cat/dog change their personality?

Do not worry! Desexing is a simple procedure and will not change the personality of your dog or cat. However it will reduce some unwanted behaviours like mounting, fighting or spraying.

How will my privacy be protected?

You can view RSPCA Victoria’s privacy policy here.

I need assistance for someone else’s pet
What is animal cruelty?

In Victoria, animal cruelty is defined by law under the Prevention of Cruelty to Animals Act 1986. Broadly, there are two categories of animal cruelty our RSPCA Inspectors investigate.

Deliberate cruelty – includes beating, overworking, abusing, wounding or carrying out procedures such as ear cropping or tail docking.

Neglect – includes not providing the basics such as clean water, food or shelter. It is also considered neglect if an owner fails to take their sick or injured animal to the vet.

RSPCA Victoria is working in the Latrobe Valley to address neglect by providing direct support to people whose ability to care for their animal may be impeded by a range of financial and social factors.

If you know somebody in Latrobe City who needs a hand caring for their animals, please contact our local Community Liaison Officer.

If animal cruelty is occurring, you can report it to RSPCA Victoria online or phone (03) 9224 2222 to report a life-threatening case immediately.

What is good animal welfare?

RSPCA Victoria recommends these five aspects of animal welfare are considered to ensure the health and wellbeing of every pet.

  • Nutrition – Animals need clean drinking water readily available and access to the proper amount of nutritious food to help them grow and stay strong and healthy.
  • Environment – Animals need places to shelter from the wind, rain and heat. The shelter should be clean and provide somewhere for the animal to rest. The shelter should be large enough that the animal can move around freely inside it.
  • Health – Animals should visit a vet at least once a year for a check-up and to receive vaccinations against a range of infectious diseases. They should also visit a vet at other times if they show any signs of pain, injury or illness.
  • Behaviour – Animals should be able to exercise regularly and enjoy mental stimulation through toys and games.
  • Mental health – Most animals need company to feel safe and secure – this could be company with other animals or humans.
I am concerned about an animal, what should I do?

If you know somebody in Latrobe City who needs a hand caring for their animals, please contact our local Community Liaison Officer.

If animal cruelty is occurring, you can report it to RSPCA Victoria online or phone (03) 9224 2222 to report a life-threatening case immediately.

If I ask for help, will RSPCA Victoria take away their pet?

RSPCA Victoria is here to support people and their pets in the Latrobe Valley. That means providing assistance with vet care, food, emergency boarding and shelter amongst other things.

Our primary goal is to help people keep their pets happy and healthy for their duration of their lifetime. We do not want to take loved animals from their homes, rather we will provide the necessary support to help pet owners achieve good animal welfare.

We are here to give a hand, no matter their circumstance.

How will my privacy be protected?

You can view RSPCA Victoria’s privacy policy here.

If times are tough and you need a hand, the RSPCA is working across the City of Latrobe to help